Manual Labour Services
Our manual labour services encompasses cleaning, sanitising and manufacturing related activities, which will be carried out by the foreign workers employed by the Group under our own recruitment quota issued by the Ministry of Home Affairs, Malaysia.
Our services are provided on a contract basis of at least one year to shopping centres and hypermarkets, food and beverages outlets, resort hotels and theme parks as well as manufacturers in the electrical and electronics industry. Rest assured, our foreign workers are well-trained and are equipped with necessary skills to carry out manufacturing-related processes.
Manforce Group pledges to deliver the best value in the market, offering a quality service delivery at a competitive and affordable market price. As a total solutions provider, our services are tailored according to the unique requirements of each client. With us as your strategic partner, you will no longer have to worry about possible mismatch of quality and expectations among the foreign workers. We also strive to address any issues related to the welfare of the foreign workers supplied to our clients, alleviating their concerns on business operation interruption.
At Manforce Group, we do not compromise on the quality of our services and solutions. In order to ensure a strict regulatory compliance and quality standards, we have developed our very-own quality manual. The manual, which is the core of our service delivery, outlines procedures and control in relation to quality management system, communication with customers, revision on quality manual and procedures, management review, training, internal quality audits, evaluation and selection of foreign partners in source countries, and non-conforming services.
The business operations of Manforce Group, particularly those related to payroll and human resource management, are driven extensively using our self-developed technology and digital cloud platforms. Currently, we’ve utilized three different systems in payroll and human resource management.
- Manforce Tracking System (“MTS”)
This is a real time web-based human resource management system focuses on foreign worker profile management includes biodata, passport information, medical screening results, insurance coverage and expiry date of working permit & visa.The system also manages the work demand and the creation of work schedules of foreign workers, thus simplifying the process to mobilise our foreign workers as required by the customers. Foreign Partners from Nepal, Indonesia, Bangladesh, Myanmar, and more are accessible into this system from their country to manage and track the communications, processes, and related matters of their foreign workers.
Further to that, our customers are also able to access to this the portal to view and track the workers’ information who are working in their workplace’ premises. Customers can view the information anytime and anywhere without accessibility limitation as the user is provided with the relevant authority access for automation and simplify work communication.
iPay is our payroll management system that is primarily developed and designed to calculate and fulfil the payment of foreign workers’ salaries based on a pre-set schedule and timely manner. It consolidates attendance, salary grade, benefits, reimbursements, leaves, advances, overtime incurred and salary terms and conditions to compute salaries.
The system also keeps record of salaries and payrolls, which allows immediate generation of payroll reports such as payslips and salary summaries.
In collaboration with HealthMetrics, you can now simplify and automate the management of traditionally mundane, tedious, and un-insightful employee healthcare & benefits – all in one platform. You can monitor your workers’ health-seeking behaviour through live notifications and data analytics dashboard. No need for medical cards - your workers can seek cashless treatment just by presenting their passport copy (with HealthMetrics sticker) at any of the eligible healthcare partners nationwide. Clinic check-ins and digital MCs are sent to the HR / supervisor via email notifications, to help in organising manpower planning & reduce fake MCs. You will receive all the reports you need and get itemised claims data with just a click.