Our Businesses
Foreign Workers Management Services
Foreign workers management services also known as Manforce Assurance Solutions (MAS). We provide services in the areas of human resources, administration, training, welfare solutions and immigration related solutions for the foreign workers employed by our customers in the manufacturing and services sectors.
Among the type of management services offered by us include accommodation, transportation, renewal and extension of work permits, as well as insurance coverage and claims. We also offer consultation services by advising our clients on the requirements as well as the necessary compliance to adhere to in order to obtain the foreign workers recruitment quota.
In addition to the foreign workers management services offered by us, our services may also extend to include advance payment of foreign workers’ levies to the relevant authorities on behalf of customers, return air tickets and related payments – based on the request by our clients. Any advance payment of levies made on behalf of our customers for the employment of foreign workers is recoverable from them on a monthly basis once these foreign workers commence work.
General Processes of
Foreign Workers Management Services
1. Liaising with our prospective customers
2. Regulatory Requirements
a. Sourcing of local workers from the JobsMalaysia portal
b/i. Application to Department of Labour of Peninsular Malaysia
b/ii. Approval issued by the Ministry of Home Affairs
c. Receipt of approval for foreign worker recruitment quota and payment of levy.
3. Pre-arrival Arrangement
a. Recruitment and selection at source country
b. Processing of Bio-data, medical screening and security clearance
c. Application of Calling Visa and Single Entry Visa
4. Arrangement for Foreign Workers After Arriving at Malaysia
a. Arrival of foreign workers - clearance and transfer to temporary housing
b. Notification to Department of Labour of Peninsular Malaysia
c. Medical Examination and Processing of Work Permit
d. Application and opening of bank account
5. Transport foreign workers to their workplace
6. Renewal of FOMEMA, work permit and insurance
The shaded area depicts the foreign worker management services provided by Manforce Group
Value Proposition
Manforce Group pledges to deliver the best value in the market, offering a quality service delivery at a competitive and affordable market price. As a total solutions provider, our services are tailored according to the unique requirements of each client. With us as your strategic partner, you will no longer have to worry about possible mismatch of quality and expectations among the foreign workers. We also strive to address any issues related to the welfare of the foreign workers supplied to our clients, alleviating their concerns on business operation interruption.
Quality Assurance
At Manforce Group, we do not compromise on the quality of our services and solutions. In order to ensure a strict regulatory compliance and quality standards, we have developed our very-own quality manual. The manual, which is the core of our service delivery, outlines procedures and control in relation to quality management system, communication with customers, revision on quality manual and procedures, management review, training, internal quality audits, evaluation and selection of foreign partners in source countries, and non-conforming services.
Technologies
The business operations of Manforce Group, particularly those related to payroll and human resource management, are driven extensively using our self-developed technology and digital cloud platforms. Currently, we’ve utilized three different systems in payroll and human resource management.
- Manforce Tracking System (“MTS”)
This is a real time web-based human resource management system focuses on foreign worker profile management includes biodata, passport information, medical screening results, insurance coverage and expiry date of working permit & visa.The system also manages the work demand and the creation of work schedules of foreign workers, thus simplifying the process to mobilise our foreign workers as required by the customers. Foreign Partners from Nepal, Indonesia, Bangladesh, Myanmar, and more are accessible into this system from their country to manage and track the communications, processes, and related matters of their foreign workers.
Further to that, our customers are also able to access to this the portal to view and track the workers’ information who are working in their workplace’ premises. Customers can view the information anytime and anywhere without accessibility limitation as the user is provided with the relevant authority access for automation and simplify work communication.
- iPay
iPay is our payroll management system that is primarily developed and designed to calculate and fulfil the payment of foreign workers’ salaries based on a pre-set schedule and timely manner. It consolidates attendance, salary grade, benefits, reimbursements, leaves, advances, overtime incurred and salary terms and conditions to compute salaries.
The system also keeps record of salaries and payrolls, which allows immediate generation of payroll reports such as payslips and salary summaries.
- HealthMetrics
In collaboration with HealthMetrics, you can now simplify and automate the management of traditionally mundane, tedious, and un-insightful employee healthcare & benefits – all in one platform. You can monitor your workers’ health-seeking behaviour through live notifications and data analytics dashboard. No need for medical cards - your workers can seek cashless treatment just by presenting their passport copy (with HealthMetrics sticker) at any of the eligible healthcare partners nationwide. Clinic check-ins and digital MCs are sent to the HR / supervisor via email notifications, to help in organising manpower planning & reduce fake MCs. You will receive all the reports you need and get itemised claims data with just a click.
